Customer Service Call Opening
E-learning for a web hosting company's call centre, part of a blended programme with a hands-on workshop.
A selection of sites and apps I've designed and built, plus the writing and learning projects I did before web design took over.

A platform for discovering self-published books, with a digital bookshelf, reviews and author packages.
A vocabulary app for language learners, with flashcard and quiz modes and progress tracking.
A responsive task manager for creating, organising and prioritising tasks on any device.
Before web design, I built e-learning and documentation. It's why my sites are built on clear structure and plain language. Click any image to enlarge it.
E-learning for a web hosting company's call centre, part of a blended programme with a hands-on workshop.
Interactive illustrated modules teaching dog anatomy to a pet company's salon staff.
A digital learning resource that teaches the basics of philosophy of law to complete beginners. MA project.
A 191-page bilingual handbook for a food distribution company, used to train over 1,000 drivers.
Training on structuring content, mind maps and visual aids for Hely Hutchinson Training.
MA dissertation: a content analysis of popular online world history courses.
A review of research on how language is used on social media platforms.
A user manual with tips for getting the most out of a new thermos.